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These are the defects that turn up most consistently across the properties we inspect at handover. None of them are unusual, and none of them should surprise a developer holding a snagging list. Each is measured, not judged.
Structural & finishes
- Wall and ceiling flatness out of tolerance under a straightedge, usually where two trades meet.
- Hairline cracking at door reveals and construction joints as the building settles.
- Hollow-sounding or uneven tiling, most often on floor thresholds and skirting returns.
Doors, windows & joinery
- Doors out of plumb or binding on their frames, particularly on built-in wardrobes.
- Window and door seals incomplete, letting in dust or, in exposed units, water.
- Kitchen and wardrobe carcasses out of level along a run, visible in inconsistent door gaps.
Wet areas & plumbing
- Falls to floor drains too shallow, leaving standing water in showers and balconies.
- Low water pressure or flow at outlets furthest from the riser.
- Silicone and grout joints incomplete around baths, basins and upstands.
Electrical & lighting
- Sockets and switches unwired or wired to the wrong circuit.
- Light fittings misaligned with the ceiling layout or missing entirely at handover.
- Distribution board unlabelled or mislabelled against the circuits it actually controls.
None of these are rare. What is rare is a buyer who is handed a list of them before they sign for the keys.
What to do when you find one
Photograph it, note where it is, and add it to a single list rather than raising it as a separate complaint. If you are inspecting yourself, work to the same standard the developer's own specification references, usually British tolerances such as NHBC standards or BS 5606, so the finding is a measurement, not an opinion. See our complete guide to snagging for how a full inspection is structured.
Reading a sample defect entry
This is the format every defect in our reports follows: reference, location, severity, the measurement against the tolerance it fails, and the required action. The two entries below are illustrative examples built for this guide, not findings from a real inspection.
Floor fall insufficient, water pooling at the drain
- Measured
- 4mm fall over 900mm (illustrative)
- Tolerance
- Minimum 1:80 fall to floor drain
- Standard
- NHBC Standards Ch. 8.3 (illustrative)
Required actionIllustrative example. A real entry would set out the correction required and who is responsible for it.
Seal incomplete at the head of the frame
- Measured
- Gap of 2mm along 300mm (illustrative)
- Tolerance
- Continuous seal, no visible gap
- Standard
- NHBC Standards Ch. 9.2 (illustrative)
Required actionIllustrative example. A real entry would set out the correction required and who is responsible for it.
Written by the Kensington Inspection Co team
Reviewed for technical accuracy by our technical director, a qualified surveyor. Kensington Inspection Co carries out independent property inspections in Dubai, benchmarked to British surveying standards.
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See what a real report looks like
A full sample, with every entry graded and cited exactly as your own report would be.