What the inspection covers

We carry out a visual and instrumented inspection of the areas of the property to which we are given safe access on the day. Every accessible item on our checklist is inspected and recorded, and each defect we raise is measured where a measurement applies.

We do not open up construction, lift fixed floor coverings, dismantle installations, or inspect areas that cannot be reached safely without equipment beyond what we bring. Where access is denied or an area is obstructed, the report says so explicitly rather than passing over it.

What an inspection is not

An inspection is not a structural survey, a valuation, a mortgage report, or a certificate of compliance with any authority's regulations. It does not warrant the property, and it does not transfer any obligation from your developer or seller to us.

Concealed defects that were not visible or detectable on the day are outside the scope. Where we suspect something we cannot verify, we record the suspicion and recommend the specialist investigation that would settle it.

Access and the day itself

You are responsible for arranging access and for confirming that utilities are connected. Water, power and cooling need to be live for a meaningful inspection; without them a significant part of the checklist cannot be completed.

If we attend and cannot gain access, or the property is not in a state that allows the inspection to proceed, a re-attendance fee applies. We will always tell you before charging it.

Fees and payment

Fees are fixed in writing before we attend and are based on the internal area and unit type you give us. If the property is materially larger than described, we will tell you before starting and agree the revised fee with you first.

Payment is due in full 24 hours before the inspection and confirms the booking; where it is not received we do not attend. Where a package includes re-inspections, those are covered by the original fee and are not invoiced separately.

Re-inspection and closure

Where your package includes re-inspection, we return after the developer or contractor reports the work complete and verify each item individually. An item is only closed when it meets the tolerance we cited in the original report.

Unlimited re-inspection means what it says, within the period covered by your package. It does not oblige us to attend for reasons unrelated to the defects in our schedule.

Liability and insurance

We carry professional indemnity cover and will provide the certificate on request. Our liability is limited to the fee paid for the inspection except where the law does not permit that limit.

Nothing in these terms restricts your rights against your developer, contractor or seller. Our report exists to help you exercise them.

Governing law

These terms are governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates, and the courts of Dubai have jurisdiction.